Rishav Bhattarai

Salesforce Developer & Software Engineer

Salesforce Developer with 2+ years building on the Salesforce platform, backed by 7 years of prior Java/Spring Boot backend engineering. Currently at UNLV's Office of Information Technology, where I deliver Sales & Service Cloud solutions with Apex, Flow, and LWC, and automate CI/CD release pipelines across Education Cloud and Sales Cloud. Proven track record: 87% faster deployments, ~150 engineering hours saved monthly, 20% integration latency reduction, and 18–25% performance and reliability gains from earlier fintech microservices work.

Expertise

  • Salesforce CRM (Apex, Flow, LWC)
  • CI/CD & Release Automation
  • Java Spring Boot Architecture
  • Microservices & REST APIs

Technologies

  • Salesforce DX, Copado, Gearset
  • Education Cloud, Sales Cloud, Service Cloud
  • Spring Boot, Hibernate
  • Data Visualization (D3.js)

Work

Project Hub

A curated collection of real-world problem-solving with measurable business impact.

Data Viz Maps Real-time

Election Commission Data Dashboards

Comprehensive interactive dashboards visualizing Nepal's electoral data — transforming complex datasets into intuitive experiences for journalists, researchers, and citizens.

  • Election 2082: Candidate listings with party affiliations
  • Constituency Dashboard with interactive maps & demographics
  • Historical results and trend analysis for Election 2080
JavaScript · D3.js · Leaflet.js · Chart.js · JSON
Economic Data Time Series

Economic Indicators Dashboard

Interactive visualization of macroeconomic indicators: 15-year GDP growth trends and Gross Value Added (GVA) sectoral analysis with dynamic filtering.

  • 15-year GDP trends with year-over-year comparisons
  • Sector-wise GVA breakdown with interactive filtering
  • Comparative analysis tools for economic research
JavaScript · Chart.js · D3.js · HTML5 · CSS3
Java Spring Boot Android REST API

Digital Wallet Platform (PayMe & AwiPay)

Enterprise-grade digital wallet application serving 100K+ users in Nepal. Secure transaction processing, spending controls, and a robust service layer architecture.

  • Designed RESTful APIs for transaction processing
  • Service layer encapsulating business logic & data access
  • Security measures for financial data protection
  • Transaction controls and configurable spending limits
Java · Spring Boot · Hibernate · MySQL · Maven
Python scikit-learn Flask

ML: House Price Prediction System

End-to-end machine learning system predicting optimal house prices from user preferences and market data. Full pipeline from preprocessing to a Flask web interface.

  • Data cleaning and preprocessing pipeline
  • Feature engineering for accuracy improvements
  • Interactive web interface for preference input
  • Real-time prediction results with explanations
Python · scikit-learn · pandas · NumPy · Flask
Cybersecurity Risk Mgmt Financial Modeling

CISO Budget Defense Calculator & Conference Paper

Published conference paper + interactive calculator for CISOs to compare Cold Site vs. Hot Site disaster recovery strategies. Translates technical metrics into financial impact.

  • Real-time cost comparison with customizable RTO/RPO parameters
  • Executive-ready report generation with charts and ROI analysis
  • Risk quantification translating cybersecurity metrics into financial impact
  • Evidence-based recommendations for disaster recovery investments
HTML5 · CSS3 · JavaScript · Chart.js · Bootstrap
Risk Assessment ALE Modeling

Small Business Reality Check: ALE Tool

Risk-assessment tool for small business owners that translates cybersecurity threats into concrete Annual Loss Expectancy (ALE) metrics and investment decisions.

  • Interactive ALE calculator with customizable threat scenarios
  • Visual risk matrices: probability vs. impact
  • Cost-benefit analysis for security controls & insurance
  • Executive summary generation for stakeholders
HTML5 · CSS3 · JavaScript · D3.js · Bootstrap
Salesforce Ecosystem
Education Cloud Sales Cloud CI/CD

CI/CD Release Pipeline Automation

Automated CI/CD pipelines across Salesforce Education Cloud and Sales Cloud environments, streamlining Apex and LWC release cycles for the development team.

  • Deployment time reduced by 87%
  • ~150 engineering hours saved monthly
  • Streamlined Apex & LWC release cycles end-to-end
  • Built on Salesforce DX with automated org validation
CI/CD · Copado · GitHub Actions · Jenkins · Salesforce DX
Salesforce Ecosystem
Sales Cloud Service Cloud

Sales & Service Cloud Solutions @ UNLV OIT

Designed and delivered Salesforce Sales & Service Cloud solutions using Flow, Apex triggers/classes, and LWC to support departmental operations and student service workflows.

  • Flow automation for departmental & student service workflows
  • Apex triggers/classes and LWC for operational tooling
  • Roles, profiles, permission sets, public groups & sharing rules administration
  • Bulk data operations via Data Loader for secure, compliant access
Apex · LWC · Flow Builder · Data Loader
Salesforce Ecosystem
Flow Builder Custom Metadata

Qualtrics Form Automation at Scale

Streamlined management of hundreds of Qualtrics forms with scalable Flow automation and Custom Metadata, letting departments reuse and manage student application processes annually without redevelopment.

  • Custom Metadata–driven Flow automation
  • Profile-based access control across hundreds of forms
  • Reusable annual application process, no redevelopment needed
Flow Builder · Custom Metadata Types · Qualtrics Integration
Salesforce Ecosystem
Bulk API Data Migration

Org-to-Org Data Seeding & Migration Tool

Programmatic org-to-org data seeding tool built with the Salesforce Bulk API, automating parent-child record matching to preserve complex relationships and bypass manual Data Loader constraints.

  • Automated parent-child record matching across environments
  • Sandbox data seeding time cut by 80%
  • Bulk API integration bypassing manual Data Loader limits
Salesforce Bulk API · Apex · Data Migration
Salesforce Ecosystem
Screen Flow Custom Objects

Harvest Market Platform

Multi-persona Salesforce platform built for the UNLV Management & Entrepreneurship Department, with a custom data model for real-time inventory and complex producer sales hierarchies.

  • Custom data model for a multi-persona Producer/Consumer platform
  • Dynamic Screen Flows guiding product listings & checkout
  • Automated Order creation and Inventory Management
Screen Flow · Custom Objects · Sales Hierarchies
Salesforce Ecosystem
Apex LWC Agentforce CI/CD

Warranty Claims Management App

End-to-end Salesforce Platform portfolio project modeling a real warranty-claims business process — from customer submission through technician resolution — built to demonstrate the full Salesforce development stack in one coherent system rather than disconnected samples.

  • Trigger framework, Batch/Queueable/Schedulable Apex, and a custom Error Log for exception tracking
  • Multi-step LWC claim wizard, technician dashboard, and Lightning Message Service for cross-component comms
  • Screen Flows, dollar-threshold Approval Processes, Platform Events, and Named Credentials/External Services integration
  • Agentforce conversational agent that checks claim status and creates/updates claims via invocable Apex
  • SFDX project structure with GitHub Actions CI running Apex tests & coverage checks on every push
Apex · LWC · Flow Builder · Agentforce · Platform Events · GitHub Actions
MCP WebSockets AI Security

Zenith — Enterprise AI Security & Observability Gateway

Open-source security and observability gateway for the Model Context Protocol (MCP) — a centralized middleware proxy that eliminates the risk of fragmented, client-side safety assumptions in AI-agentic systems.

  • Built a 6-step connection handler managing real-time JSON-RPC 2.0 streams over WebSockets/stdio
  • Monitors AI execution times, token usage, and payloads in detail
  • Decoupled middleware architecture built to scale AI-agentic workflows without latency/state bottlenecks
Python · WebSockets · JSON-RPC 2.0 · MCP
Zero-Trust RBAC PII Redaction

Hyperion — AI-Native SRE Mesh

Autonomous "Air Traffic Control" for massive-scale distributed infrastructure. A zero-trust middleware gateway that validates every AI-generated action against RBAC, PII redaction, and Safety Intent Analysis before execution.

  • Mitigates catastrophic production risk by gating AI actions before they touch live systems
  • Real-time infrastructure dashboard over WebSockets — live node health grids, single pane of glass
  • Automated audit log scoring every proxied request and AI decision
JavaScript · WebSockets · RBAC · Claude
GraphRAG FastAPI

AI Knowledge Assistant (GraphRAG)

Retrieval-augmented generation assistant combining semantic document search, a knowledge graph layer, and webhook-based workflow automation for organizational knowledge bases.

  • Vector-based semantic search over ingested docs via ChromaDB
  • Entity extraction and relationship storage in Neo4j
  • FastAPI chat endpoint returning source-attributed answers, with webhook automation hooks
Python · FastAPI · ChromaDB · Neo4j

Journey

Experience & Education

Click a node to explore the details of each role.

Salesforce Developer

Office of Information Technology, UNLV · Las Vegas, NV

Aug 2024 – Present

  • Automated CI/CD pipelines across Salesforce Education Cloud and Sales Cloud environments, reducing deployment time by 87% and saving the development team an estimated 150 hours monthly by streamlining Apex and LWC release cycles
  • Designed and delivered Salesforce Sales & Service Cloud solutions using Flow, Apex triggers/classes, and LWC, supporting departmental operations and student service workflows
  • Streamlined management of hundreds of Qualtrics forms by designing scalable Flow automation with Custom Metadata and profile-based access, enabling departments to reuse and manage student application processes annually without redevelopment
  • Administered roles, profiles, permission sets, public groups, and sharing rules, and performed bulk data operations using Data Loader to maintain secure and compliant access across environments as part of the enterprise release process
Education Cloud Apex Flow Builder LWC Copado / GitHub Actions Salesforce DX